Last Updated: October 24, 2026
At OEM Genuine Auto Spare Parts, we aim to make ordering Ford spare parts simple and convenient. This Shipping & Delivery Policy explains how orders are processed, dispatched, shipped, and delivered to our customers.
Orders are processed after payment has been confirmed and the required order information has been received.
Processing times may vary depending on product availability, supplier arrangements, order verification, and the type of spare part purchased.
Some Ford spare parts may need to be sourced from a supplier before dispatch. If an unexpected delay affects your order, we will aim to notify you using the contact details provided at checkout.
We aim to serve customers looking for Ford spare parts in our available delivery regions.
Shipping availability depends on the destination, product dimensions, package weight, carrier restrictions, and supplier arrangements.
Before placing an order, please confirm that delivery is available to your location. For destinations not supported at checkout, contact our customer service team for assistance.
Depending on the destination and order requirements, available shipping methods may include standard delivery, express delivery, or other suitable carrier services.
The available shipping method will be displayed at checkout or confirmed by our team before the order is dispatched.
Delivery methods may vary for large, heavy, fragile, or specialist automotive components.
Shipping charges may depend on several factors, including:
Delivery destination and distance.
Package weight and dimensions.
Selected shipping method.
Special handling requirements.
Supplier or carrier charges.
Where possible, shipping costs will be displayed during checkout. If additional shipping arrangements are required, we will communicate the applicable charges before proceeding.
Any applicable customs duties, import taxes, or other destination-related charges may be payable separately by the customer unless explicitly stated otherwise.
Delivery times depend on product availability, order processing, shipping destination, customs clearance where applicable, and carrier operations.
Estimated delivery times will be provided where available. They are estimates rather than guaranteed delivery dates unless expressly confirmed otherwise.
Orders involving supplier sourcing or international transportation may require additional time.
Where tracking is available, tracking information will be provided after your order has been dispatched.
You can use the tracking details supplied to check shipment progress through the relevant carrier’s tracking service.
Please allow time for tracking information to become available after dispatch.
If you have not received tracking information or need help locating your shipment, contact our customer service team with your order number.
International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges imposed by the destination country.
These charges are generally the responsibility of the customer unless otherwise stated at checkout or agreed in writing.
Customers are responsible for ensuring that imported automotive parts comply with applicable local requirements.
Customs processing may affect delivery times, and we cannot guarantee the timing of clearance by customs authorities.
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please review your delivery address, postal code, telephone num
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